Frequently Asked Questions

Everything you need to know about STING performance gear.

What is the average shipping time for orders?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.

Do you offer a warranty on your sports equipment?

Yes, all STING products come with a 12-month manufacturer's warranty covering any defects in materials or workmanship from the date of purchase.

What is your return policy for apparel and gear?

We offer a 30-day return policy. Items must be in their original, unused condition with all tags attached. Please note that for hygiene reasons, certain items like mouthguards cannot be returned once opened.

How do I know which size of gloves or protective gear to buy?

We provide a detailed Size Guide on every product page. We recommend measuring your hand circumference or body dimensions as instructed to ensure the most secure and effective fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are STING products approved for professional competition?

Many of our products are IBA and AIBA approved. Please check the specific product description for certification badges to ensure they meet your league's competition requirements.